Data Protection

Ph99's Privacy Policy — Your Data, Our Responsibility

Your personal information matters to us. This page gives you a full, transparent picture of how ph99 collects, uses, and protects your data.

Last updated: January 1, 2026
SSL
256-bit Encryption
0%
Data is Never Sold
24/7
Security Monitoring
GDPR
Compliant with International Standards
72 hours
Responding to Data Requests

Our Commitment

Ph99's Commitment to Your Privacy 6 Core Principles

Here is a brief overview of the standards we follow to protect your personal information.

End-to-End Encryption
Every data transfer is secured with SSL 256-bit encryption. No third party can read or intercept your information.
Sale of Data is Strictly Prohibited
ph99 never sells your personal information to third parties. Your data is used solely to improve our services.
Minimal Data Collection
We only collect information that is strictly necessary to provide our services. Data that isn't needed is never collected.
GDPR Compliant
We manage data in accordance with GDPR, the international privacy standard that puts user rights first.
Scheduled Data Deletion
After a set period following account closure, all your personal data will be securely deleted.
Full Control in Your Hands
You can request to view, correct, or delete your information at any time. Your data belongs to you.

01 What Information We Collect

From registering an account to playing games on ph99, we only collect the information needed at each step. This Privacy Policy- we're transparent about what data we collect and why.

Type of Information Example Required?
Identifying Information Full name, date of birth, nationality Yes
Contact Information Email, mobile number, address Yes
Financial Information BKash/Nagad number, bank account Yes (for payments)
Identity Documents NID, Passport (for KYC) Yes (on withdrawal)
Device Information IP address, browser, operating system Automatic
Gaming Activity Betting history, transaction records Automatic

Please note: ph99 never stores your full bank card number or PIN. All payment processing is handled exclusively through encrypted gateways.


02 How We Collect Information

Ph99 collects your information in several ways. It's important to be aware of each method so you can make informed decisions.

  • Directly Provided Information: Information you provide directly through the registration form, KYC uploads, support messages, or payment forms.
  • Automatically Collected: Automatically collected via cookies, log files, and pixel tags while you browse the site.
  • From Third Parties: Information may be received from our KYC verification partner or payment provider to confirm your identity.
  • Device Information: The model, operating system, browser version, and IP address of the device you use to access ph99 are logged automatically.
  • Live Chat & Support: Information you share with our support team is also recorded to help us serve you better in the future.

Our Commitment to Transparency: ph99 does not collect data through any hidden methods. This Privacy PolicyNo data is collected beyond what is described in the


03 Purpose of Data Use

We are fully transparent about every reason we collect your data. ph99 never uses your information for any purpose beyond what is stated here.

  • Account Management: To enable registration, login, password recovery, and account security.
  • Payment Processing: To process deposits and withdrawals accurately and to maintain records of financial transactions.
  • KYC & AML Compliance: To verify identity in compliance with international anti-money laundering laws.
  • Gaming Experience Improvement: To suggest games based on your preferences and improve overall platform performance.
  • Customer Support: To resolve your issues quickly and to track the history of support tickets.
  • Promotional Communications: To inform you of bonus offers and promotions, if you consent (you may opt out at any time).
  • Fraud Prevention: To detect suspicious activity and maintain platform security.
  • Legal Obligation: To submit required reports to regulatory authorities.

04 Data Sharing Policy

Data sharing is one of ph99's strictest policies. We believe your personal information should only be shared when it is absolutely necessary.

Who We Share It With
  • Payment Gateways (bKash, Nagad)
  • KYC Verification Partner
  • Game Software Providers
  • Law Enforcement (by court order)
  • Cloud Storage Provider
Not Shared With
  • Advertising Partners
  • Data Broker
  • Competing Platforms
  • Unknown third parties
  • Marketing Agency

All third parties working with ph99 are bound by our Privacy Policy bound by compliance agreements. They may only access your data for specific purposes and cannot use it for anything else.


05 Cookies & Tracking Technologies

Ph99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Until end of session
Functional Cookies Language preference, theme settings 1 year
Analytics Cookies Page views, user behavior 6 months
Security Cookies Fraud Detection 30 days

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain ph99 features to not function properly.


06 Data Security Measures

Ph99 employs a multi-layered security framework to protect your data. Our security infrastructure meets international standards and is regularly audited by independent third parties.

  • SSL 256-bit Encryption: All data transfers are fully encrypted. HTTPS protocol is strictly enforced.
  • Two-Factor Authentication (2FA): Optional 2FA is available for account login.
  • Firewall & DDoS Protection: Our advanced firewall system blocks unauthorized access attempts.
  • Regular Security Audits: Independent security experts conduct regular vulnerability assessments.
  • Limited Access: Only authorized ph99 staff can access your information, and they are bound by confidentiality agreements.
  • Encrypted Database: All stored data is held in encrypted databases.
  • Incident Response: In the event of a data breach, you will be notified within 72 hours.

You have a role to play too: Use a strong password, keep 2FA enabled, and never share your password or OTP with anyone.


07 Your Rights

Ph99's Privacy Policy you have certain fundamental rights over your personal data. We respect these rights and are committed to responding to any request you make.

Right to Access
You may request to view any personal information we hold about you.
Right to Rectification
You may request corrections to any information that is inaccurate or incomplete.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that data processing be restricted in specific cases.
Data Portability
You may request a copy of your data in a machine-readable format.
Right to Object
You can opt out of your data being used for marketing or profiling purposes.

To exercise these rights support@ph99.wsSend us an email and we will do our best to respond within 72 hours. Complex requests may take up to 30 days.


08 Third-Party Services & Links

The ph99 platform integrates various third-party services such as game providers, payment gateways, and analytics tools. Each of these services may have their own privacy policies.

  • Game Provider: When you play games from providers such as Evolution and Pragmatic Play, their systems may process certain gaming data.
  • Payment Gateway: Payment services like bKash and Nagad operate under their own security and privacy policies.
  • Analytics Services: Analytics tools are used to monitor site performance; no personally identifiable information is shared.
  • Cloud Services: International-grade cloud servers are used for data storage, with strict security protocols enforced at all times.

Ph99 shares data with third parties only Minimum Necessary and every partner has signed an agreement to comply with our data protection standards.


09 Minor's Privacy

Ph99 is an adult gaming platform. We do not permit anyone under the age of 18 to register an account or use our services.

  • Age verification is mandatory at the time of registration.
  • Age is verified through the KYC process.
  • If a minor's account is identified, it is immediately closed and all associated data is deleted.
  • If you believe a minor is using ph99, please contact our support team immediately.

For Parents: Monitor your children's internet usage. ph99 never knowingly collects information from anyone under 18.


10 Privacy Policy Updates

Ph99 may amend this Privacy Policy may be updated. Policy changes may occur due to legal requirements, new service launches, or security improvements.

  • The date of any changes will be noted at the top of this page under the "Last Updated" section.
  • For significant changes, a notification will be sent to your registered email address.
  • Continuing to use the site after any changes have taken effect will be considered your acceptance of the updated policy.
  • Previous versions of the policy are available upon request.

Latest Privacy Policy To stay up to date, subscribe to our email newsletter or check this page regularly.


11 Contact Us

This Privacy Policy If you have any questions, comments, or concerns about this, please reach out to our data protection team. We take every request seriously.

Live Chat

Log in to the site for instant support. Average response time: 2 minutes.

Email

Support@ph99.ws — you can typically expect a response within 72 hours.

FAQ

For answers to common questions FAQ Page View.


Get Started Now

Play Safe ph99- Join Us Today

Play with peace of mind knowing our privacy policy has you covered. Over 500,000 Bangladeshi players trust ph99. Register today and claim your 150% welcome bonus.

For users aged 18+. Please gamble responsibly.

বাংলা