Ph99's Terms & Conditions — Complete Guide

Ph99 (hereinafter referred to as the "Platform" or "we") is an online gaming platform operated for Bangladeshi players. By accessing ph99's website or using any of its services, you agree to these Terms & Conditions You will be considered to have fully read, understood, and accepted these terms.

Ph99 reserves the right to update these Terms & Conditions at any time. Any changes will be notified on the site and reflected in the "Last Updated" date. Continued use of the site after changes have been made will be considered acceptance of the revised terms.

This Terms & Conditions Together with our Privacy Policy and Responsible Gaming Policy, these terms form the complete agreement. In the event of any dispute, this document shall be considered final.

To register and play at ph99, you must meet the eligibility requirements below. Failure to comply with these conditions gives ph99 the right to close your account at any time.

• Age: You must be at least 18 years old at the time of registration. Opening an account for anyone under 18 is strictly prohibited.
• One Account: Only one account is permitted per household or IP address. Creating multiple accounts is strictly prohibited.
• Accurate information: During registration, you must provide your real name, correct date of birth, a valid email address, and an accurate phone number.
• KYC Verification: Before withdrawing, you must verify your identity using your National ID or passport.
• Personal Use: Your account is for your personal use only. Operating an account on behalf of another person or any third party is strictly prohibited.
• Legal Eligibility: Online gaming must be legal in the country or region where you are located.

The following rules apply to all deposits and withdrawals at ph99. ph99 supports Bangladesh's most popular mobile banking methods and ensures fast, secure transactions at all times.

Ph99 complies with international Anti-Money Laundering (AML) policies. For large withdrawals, you may be required to provide proof of the source of funds. This is in place to protect both you and ph99.

Ph99's bonus and promotion offers are designed specifically for Bangladeshi players. Each bonus comes with its own specific terms, which must be followed. Please read the relevant terms carefully before claiming any bonus.

• Welcome Bonus: A bonus of up to 150% is available on your first deposit, subject to a 30x wagering requirement.
• Wagering Requirement: A specified amount must be wagered using bonus funds before any withdrawal can be made.
• Bonus Validity: Most bonuses are valid for 30 days. If the wagering requirement is not met within the specified period, the bonus will be forfeited.
• Game Restrictions: Bonus funds cannot be used in certain games and may not count toward wagering requirements. Full details are available on each bonus page.
• One Bonus Per: Each bonus offer can only be claimed once per player. If the same person attempts to claim a bonus through multiple accounts, all associated accounts will be closed.
• Bonus cancellation: ph99 reserves the right to modify or cancel any bonus offer at any time.

All games on ph99 are developed by internationally certified software providers and independently audited. Every game outcome is determined entirely by a Random Number Generator (RNG), ensuring results are fair and verifiable.

• RNG verification: The RNG for all games on ph99 is regularly audited by independent third parties, ensuring no possibility of manipulated outcomes.
• Technical errors: If a technical error during gameplay leaves the outcome of a round uncertain, ph99 reserves the right to void that round.
• Connection Interruption: ph99 is not liable for losses caused by internet disconnection. For active bets, the system will apply the last confirmed result on record.
• Betting Limits: Each game has specific minimum and maximum bet limits, which are displayed in the game interface.
• Live Games: The dealer's decision in Live Casino games is final. In the event of any dispute, recorded footage will be used as evidence.

The following activities are strictly prohibited to protect the integrity of the ph99 platform. Violating these rules may result in permanent account closure and forfeiture of all balances.

• Multiple Accounts: Opening multiple accounts under the same identity is strictly prohibited.
• Bonus Abuse: Attempting to exploit the bonus system for unfair financial gain.
• Fraud & hacking: Any attempt to hack ph99's systems or manipulate games.
• Money Laundering: Using ph99 for money laundering is strictly prohibited.
• Third-party software: Use of bots, automated betting software, or any malicious programs.
• False Information: Providing false or fraudulent information during registration or the KYC process.
• Underage Accounts: Operating an account on behalf of anyone under 18 years of age.

Ph99 reserves the right to temporarily or permanently close any account under the circumstances listed below. Users are generally notified by email or SMS prior to account closure; however, immediate action may be taken without notice in urgent cases.

• In the event of a breach of these Terms & Conditions
• Failure to cooperate with KYC verification
• If fraud or suspicious activity is suspected
• Where money laundering is suspected
• If multiple accounts are detected
• By court order or at the request of law enforcement authorities
• Extended periods of inactivity (more than 12 months)

You may also close your account voluntarily by contacting our support team. Before doing so, make sure to withdraw all available balance, as accessing funds from a closed account can be complicated.

Ph99 takes the privacy of your personal information extremely seriously. Any data we collect is used solely for providing services, ensuring security, and meeting legal obligations.

• Your personal information is never sold to third parties.
• Necessary information is shared only with trusted partners for payment processing and KYC verification purposes.
• Ph99 is legally obligated to share information in response to valid requests from law enforcement authorities.
• Your information is stored and transmitted securely via SSL encryption.
• You may request to view or delete your stored data at any time.

Ph99 believes gaming is a form of entertainment, not a source of income. We encourage all players to play responsibly and provide various tools to support those experiencing difficulties.

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum bet amount within a specified time period.
• Loss Limit: Set a maximum loss limit for any given period.
• Cooling-Off Period: Take a temporary break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: Self-exclusion options ranging from 6 months to permanent.
• Reality check: Receive periodic reminders about your playing time and spending.

Ph99 is committed to delivering the highest standard of service; however, there are defined limits to our liability in certain situations, as outlined in this section.

• System Downtime: ph99 is not liable for any losses caused by scheduled maintenance or unforeseen technical issues.
• Internet Issues: ph99 is not responsible for any losses resulting from issues with your internet connection.
• Third-Party Errors: ph99's liability is limited for delays caused by issues with payment gateways or game providers.
• Applicable Law: This agreement is governed in accordance with international gaming laws.
• Dispute Resolution: All disputes will first be addressed through direct negotiation.
• Force Majeure: ph99 is not liable for circumstances beyond its control, including natural disasters, war, pandemics, or other force majeure events.

If you have any questions about these Terms & Conditions or need assistance with anything, ph99's support team is available 24/7, seven days a week.